Wellness & Employee Assistance Program (EAP)

 

Employee health and well-being is important to the State of Wisconsin. We encourage employees to utilize the many well-being tools and resources available through the State of Wisconsin's Group Health Insurance Program including the Well Wisconsin incentive program to support your health and wellbeing goals.​ 

About the Well Wisconsin Incentive Program

The Well Wisconsin incentive is the uniform wellness benefit available to employees and their spouses currently enrolled in the State of Wisconsin Group Health Insurance Program. To earn your 2021 $150 incentive gift card, participants must complete these three steps by October 8, 2021:

  • Step 1: Complete a health check. 
    Options include:
    • Biometric Screening
    • Health Care Provider Form
    • Dental Visit
    • One Health Coaching call
    • Home Test Kit
  • Step 2: Complete the WebMD One online Health Assessment
  • Step 3: Complete one well-being activity

Employees and spouses can complete these steps and access additional tools and resources, including free one-on-one health coaching, wellbeing challenges and more via the WebMD One Well Wisconsin Portal.

Note: Participants in this program may receive outreach calls from WebMD offering to enroll the employee or spouse in the voluntary health coaching or disease management programs. These programs are free and confidential. If you do not wish to participate in WebMD’s health coaching, simply ask to be removed from WebMD outreach call list.​


 

​Program Highlights for 2021​​

New Name, Same Program: StayWell recently merged with WebMD Health Services, so you will notice the change from StayWell to WebMD branding on Well Wisconsin materials. 

Improved Well Wisconsin Portal: The new Well Wisconsin portal​, powered by WebMD ONE, provides an improved Well Wisconsin experience in every way. Customize the Well Wisconsin portal to fit your interests and well-being goals, and the portal will provide personalized guidance and information based on your needs.  It’s important to note that with the upgrade to the new portal, both new and returning users will need to register and create a new account.

Expanded Access for non-health enrolled employees: Well Wisconsin portal access and select wellness resources are now available to ALL Wisconsin Retirement System (WRS) eligible state employees, regardless of participation in the State of Wisconsin Group Health Insurance program.

Wellness App: Access the Well Wisconsin program directly from your mobile device with the new Wellness At Your Side app. Search for “Wellness At Your Side” on your device’s application store to download, Connection Code: SOWI.

Well Wisconsin Radio: Well Wisconsin Radio features monthly interviews on various health topics with experts from around the state. More information and registration details are located on the Well Wisconsin portal .

For any questions about the portal or incentive status, please reach out to WebMD’s support staff at 1-800-821-6591. If you have registered on the portal before but don’t remember your username or password you may retrieve it here.


​​Attending On-Site Health Screenings​​​

You may attend an on-site health screening hosted by your employer during your regular work hours for no loss of pay, with prior approval from a supervisor. For more details, please review the Department of Administration Division of Personnel Management policy on this topic.

The deadline for the 2020 Well Wisconsin incentive was October 9, 2020. If you have questions about the status of your 2020 incentive, please contact WebMD’s support staff at 1-800-821-6591. ​



Is the $150 gift card taxable income?

Yes. All incentives paid to participants of the State of Wisconsin Group Health Insurance Programs are considered taxable income to the group health plan subscriber and are reported to your employer for tax purposes. Contact your employer with questions about when the incentive will be reported on your paystub or questions about the tax withholdings.

Health information, including responses to the health assessment, are protected by federal law and will never be shared with your employer, ETF or the group health insurance board. Learn more about your privacy by reviewing WebMD's Privacy Policy, Terms of Use, and Privacy Video.


For more information:

To learn more about the 2021 Well Wisconsin Program click here.

For information regarding the privacy and confidentiality of the Well Wisconsin Program, please review WebMD's Privacy Policy, Terms of Use, and Privacy Video.

For other questions, please contact WebMD's Support Staff at 1-800-821-6591, or visit the Well Wisconsin Portal for further information. FAQ's can be found on the log in page or log in to the portal and select “Contact Us" to send an email.​


State Employee Assistance Program (EAP) Overview​


The Employee Assistance Program (EAP) provides State of Wisconsin employees and their household family members free and confidential support 24 hours a day, seven days a week for a variety of issues – ranging from everyday matters to more serious concerns including:​

  • Work-life stresses
  • Anxiety, depression or other mood disorders
  • Relationship or other family problems, including divorce and abuse
  • Substance abuse
  • Parenting/Caregiver support
  • Legal and financial guidance
  • Convenience services

Effective 1/1/2021, EAP services for state employees are administered by Kepro. To arrange confidential assistance, or to access a variety of tools and resources please contact Kepro at:​

  • Phone: 833-539-7285 or 877-334-0489 (TTY)
  • Website: https://sowi.mylifeexpert.com
    • Note: All users will be required to create an account at first log in, which allows for site customization, ability to save information and access to live chat support. To receive the company code please contact doaeapprogram@wisconsin.gov

Additional EAP Resources:

Privacy: Kepro is governed by state and federal laws requiring confidentiality of client records. "Confidential" means that information given to Kepro may NOT be released to anyone without your permission in advance. Not even your spouse can call to get information without your permission.


The statewide Employee Assistance Program operates under Executive Order #26, dated 2003, from the Office of the Governor of the State of Wisconsin.​​​​​