Contact EAP

State Employee Assistance Program (EAP) Overview​

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The Employee Assistance Program (EAP) provides State of Wisconsin employees and their household family members free and confidential support 24 hours a day, seven days a week for a variety of issues – ranging from everyday matters to more serious concerns including:

• Work-life stresses
• Anxiety, depression or other mood disorders
• Relationship or other family problems, including divorce and abuse
  
• Substance abuse
  
• Parenting/Caregiver support
  
• Legal and financial guidance
  
• Convenience services

EAP services for state employees are administered by Acentra Health (formerly Kepro​). To arrange confidential assistance, or to access a variety of tools and resources please contact the EAP at:​

• Phone: 833-539-7285 ​
  
• Website: https://sowi.mylifeexpert.com
• Note: All users will be required to create an account at first log in, which allows for site customization, ability to save information and access to live chat support. To receive the company code please contact doaeapprogram@wisconsin.gov.
  

Privacy: Acentra Health is governed by state and federal laws requiring confidentiality of client records. "Confidential" means that information given to Acentra Health may NOT be released to anyone without your permission in advance. Not even your spouse can call to get information without your permission. ​​

Employee Resource​​​​s​

For employees looking to learn more about the EAP and engage the variety of services available, please review the resources below.

• EAP Detailed Benefit Guide
• What to Expect When Calling the EAP​
  
• 2024 EAP Webinar schedule​
  
• EAP All Services Flyer
  
• Taking Care of Your Mental Health - State of Wisconsin Mental Health Benefits Guide
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Manager/Supervisor Resources​​