Selection Tools

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DaySmart Appointments - Scheduling Tool 

DaySmart is an online appointment scheduling tool utilized by human resources staff across the state. The tool allows job applicants to schedule, reschedule, and cancel interviews 24/7 with reliable, easy-to-use online booking. It improves operational efficiencies and the applicant experience. Issues or questions about DaySmart can be directed to Lindsay Johnson lindsay.johnson1@wisconsin.gov​ OR Olga Bilinson olga.bilinson1@wisconsin.gov OR for non-urgent issues email the BMRS Mailbox.

Access DaySmart Appointments                                        Check for DaySmart Appointments outag​es

User Resources​Location Administrator Resources
Updated Training Guide - Coming Soon! (3/13/25) 


Training Video: How to Set Up Notifications

State of Wisconsin Adding Survey Link to Email Notifications 
State of Wisconsin Document Upload Guide
How to Address/Troubleshoot System Issues
  1. ​​​​Alert your agency Primary Recruiting Contact so they can connect with PRC/BMRS/HRIS group in TEAMS chat. 
  2. Contact DaySmart directly via chat to troubleshoot issues/concerns directly with DS Tech Support.  
  3. To report unresolved or non-urgent issues/concerns by email to the BMRS Mailbox

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SkillSurvey​ - Reference Check Tool  ​​​​

​​​SkillSurvey is an automated reference checking tool utilized by human resources staff across the state. The tool ​​​removes the back and forth between a hiring manager and the references, allows references to provide anonymous feedback so we get more accurate and honest information on our candidates, and has over 500 job-specific surveys available for use​.

Issues or questions about SkillSurvey guidelines, processes, and procedures can be directed to​ Lindsay Johnson lindsay.johnson1@wisconsin.gov and or Andrew Geissler andrew.geissler@wisconsin.gov in BMRS. 

Access SkillSurvey     ​               ​Register for SkillSurvey Reference Training​​            Training Video:​ SkillSurvey Reference On-Demand Training​  ​

Recruiter Resources

SkillSurvey Recruiter Reference Requirements Guide - includes info on overrides & force finalizing (last modified 10/17/24​)

SkillSurvey Recruiter Best Practices (last modified 3/28/19)

SkillSurvey Recruiter FAQs (last modified 8/5/24​​)

​​​SkillSurvey Bulk Action Guide (last modified 7/11/24)
​​​​SkillSurvey Instructions for Selecting a Workforce Segment - for agencies using workforce segments (last modified 5/9/23)
​​​SkillSurvey Texting FAQs (last modified 7/19/24)
Agency Administrator Resources​
​SkillSurvey Admin Recruiter Management (last modified 8/31/21)
Additional Information
​​​​SkillSurvey Sample Candidate Report (last modified 5/1/20)
​​​SkillSurvey Candidate Consent (last modified 7/19/24​)
SkillSurvey Candidate Introductory Email​ (last modified 3/9/23)
SkillSurvey Candidate Instruction Page (last modified 3/9/23)
SkillSurvey Candidate​ Enter Reference Page (last modified 6/22/22)
SkillSurvey Candidate Add Reference Form​ (last modified 7/11​/22)​​
SkillSurvey Candidate Reminder Email (last modified 4/6/22)
SkillSurvey Reference Email (last modified 7/20/22)​
SkillSurvey Reference Report Overview (last modified 4/6/22)
SkillSurvey Supervisor Sample Communication (last mod. 5/5/21)​

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​​​​​TruView BSI - Background Check Tool

​Access TruView - select "TRU365 Client Login" in the top menu​

Typical turnaround time to complete reports is 2-3 days. Contact TruView directly at 1-888-869-844 or at help@truviewbsi.com to resolve order questions or concerns. To request new users, email the BMRS Mailbox with the following info: Name, Title, Phone, Email and name of a current user to mirror their access.    

​​User Demonstrations
TruView365 User Guide​​
TruView BMRS FAQ​​
General Background Check Policy ~ WHRH 2​46
  • Refer to agency policies for specific check requirements by classification or position
    • Sec. 246.130 Agency Background Check Procedures
    • ​​Sec. 246.140 Background Check Resources (use as needed to perform additional checks not provided by DOJ or TruView)
  • ​Hybrid Approach
    • ​In-house Check (WI only) using DOJ Wisconsin Online Record Check System (WORCS)
    • ​​​Out-of-state Check using a commercial vendor - TruView
  • Caregiver Checks
    • ​WI Caregiver Law requires the following for health and direct care related positions:
      • WORCS Caregiver Check
      • Out-of-State Records Search - "A person who resided in a state other than Wisconsin or other U.S. jurisdiction (e.g., tribal courts, Puerto Rico, US Virgin Islands, and Northern Mariana Islands, including Guam) at any time during the three years preceding the date of the search must submit a copy of their criminal history information from that state to DQA. Criminal history information from other countries is not required."​
Ba​ckground Check Steps

​​Initiate all orders in TruView with an SSN Trace & Address History search (known as Person Search in TruView) 

  • ​This confirms candidate info, including aliases and address history​
  • TruView initiates these WI standard package searches, when results include history outside of WI
    • ​County Criminal Records Search
    • National Criminal Database Alias Search
    • Global Security Watch List
    • Sex Offender Records Search​
  • When results show only WI history 
    • TruView will not initiate the other searches; the order/report is considered complete
    • HR staff uses WORCS to complete an In-house ​check
  • Caregiver Positions will follow the same process which complies with the Caregiver Law requirements stated above.
​TruView Adverse Action Process
  • Required to comply with the Federal Credit Reporting Act (FCRA)
    • Pre-Adverse Action & Adverse A​ction Letters
      • Notification to candidates of negative check results impacting employment per agency policy

General Information and Recommendations:

TruView Searches/Checks

    • ​​​Global Watch List - search is different from an International Check; if flagged, follow agency process to determine next steps
    • ​Optional Searches at Additional Cost - not recommended and often unnecessary; refer to agency policies and consult with HR management  
      • International Check ​​- typically not needed; tend to be unreliable and can take much longer to process 
      • Professional License - use DSPS for WI check; determine if other state records are needed
      • Education – request official transcripts from candidates when needed​​​
    Note: the grayed-out searches below, are not included in the WI package or pricing ($29.50).​   
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